Bahagian Teknologi Maklumat (BTM)

Vision BTM

To make the Kluang Municipal Council an organization that will apply the use of information technology and the latest network technology in a comprehensive manner.

Mission BTM

Strive to create a conducive and holistic user -friendly ICT environment with the aim of improving the quality of services and delivery of the Kluang Municipal Council by implying the latest computing system to all staff of the Kluang Municipal Council. The ICT mission formulated by MPK is in line with the ICT mission of the Malaysian Public Sector, namely:-

  • Provide efficient, fast, quality and secure electronic services.
  • Using ICT and multimedia to enhance public sector productivity.
  • Facilitate the sharing of information resources among government agencies.
  • Putting the customer first in delivery.
  • Improving the quality of information management services faster and faster.

Objective BTM

  1. Towards an advanced Municipal Council in terms of the use of information technology.
  2. Provide more efficient services to the public when dealing with the Kluang Municipal Council.
  3. To ensure that the Kluang Municipal Council is always sensitive to ICT advances by applying the latest technology.
  4. Encourage a culture of computer use among officers and staff to increase better productivity and quality.

Integrity Complaint Channel

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